I didn't start as an operator. I started as someone who wanted to be on SNL.
No, seriously. After college, I moved to Chicago to intern at Red Frog Events and had it in the back of my head that I'd also make a name for myself at Second City and have a one-way ticket to SNL.
But! I decided I liked food, a steady paycheck, and I dove head first into the world of experiential marketing instead. It started with managing Warrior Dashes and Firefly Music Festival, to then managing events, conferences, and mobile tours (DSW March on USA Tour was a favorite!) nationally and globally.
Then came agency project management, B2B, SaaS, product and engineering operations, and Chief of Staff.
Which brought me here: someone who steps into chaos and establishes clarity. I operate at COO-level scope, jump in as boots on the ground when needed, and do it while maintaining a high EQ because I think that's what makes the difference.
Outside of work, I'm a mom to two little wild boys, a wanna-be sourdough baker, and beginner yogi.
OKR Design · Investor Relations · Board Reporting · Revenue Operations · P&L Ownership
Make.com · Lovable · CRM Strategy · Jira · Salesforce · Agile · Workflow Design
Stakeholder Management · Executive Communication · Team Building · Program Management
Seed to Series A · Healthcare · Sports Tech · AI Legal Tech · Consulting · Agency
Before I touch a single process, I talk to people. I learn how work actually flows, where the friction lives, and what the team needs that they haven't been able to ask for yet.
I stand up the infrastructure that lets everyone else do their jobs. OKR frameworks, operating cadences, reporting systems. The stuff that makes everything else possible.
The best system fails if people don't trust it. I work across leadership and teams to make sure the operational layer actually gets used and reflects how the org works.
I build things to outlast me. Documentation, training, handoffs. Good ops infrastructure shouldn't require a specific person to hold it together.
Syntracts
Chief of Staff
Built operational infrastructure from zero. OKR framework, rhythm of business, investor reporting automation, and internal ops hub within 90 days.
Underdog
Manager, Program Management & Ops - EPDD
Cross-functional operations across a 200-person Engineering, Product, Data & Design org at a fast-scaling sports tech company.
emagineHealth
Director, Project Management
Rebuilt a junior PM team from the ground up. Delivery standards, multi-client portfolios, and department leadership through significant growth.
Attain Partners
Manager, Project Management
Led 10+ concurrent Salesforce implementation projects for education and nonprofit clients, managing $1M+ budgets. Drove Agile transformation cutting delivery timelines by 25%.
Before the ops leadership roles, I spent nearly a decade in consulting and agency environments; building PMOs, managing client portfolios, and learning how organizations actually work from the inside out. That foundation is why I can walk into a company and know what it needs before it does.
Large-scale Salesforce implementations, loyalty SaaS projects, and digital marketing ops across enterprise clients. Where $1M+ budgets and delivery discipline became second nature.
Marketing operations across multi-brand portfolios, digital campaigns, and client accounts. Building connective tissue between strategy and execution in fast-moving environments.
350+ events, national mobile tours, and experiential campaigns. Vendor management, on-site operations, and complex logistics under pressure.
I can't say enough good things about Carly. She is one of the most organized, driven, competent people l've ever worked with, and has a robust background spanning multiple industries and levels of leadership. Carly brings a sense of calm into chaotic situations, and drives forward with solutions instead of wasting time ruminating about what's going wrong. Her ability to build trust and connection quickly with people enable her to create meaningful, mutually beneficial partnerships and relationships across all levels of an organization.
Carly is the kind of leader who elevates everyone around her. She combines deep process expertise with thoughtful leadership, creating teams that feel supported, empowered to grow, and aligned around delivering great work.
Carly has the rare ability to bring structure to chaos without making it feel rigid. The way she keep things moving while keeping people aligned is honestly impressive.
