Writing

I write about the things I care most about - operations, leadership, human-first culture, and the hard conversations that make organizations actually work. You'll find articles here on topics I live in every day, plus resources and thinking from Human First.

Influencing Without Authority

In ops and program management, you're accountable for outcomes you don't control. Here's why relationships are the only lever that actually works.

The Difference Between Busy v. Built

Busy feels like momentum. Built creates it. Here's how to tell the difference, and what to do before the chaos becomes undeniable.

What Does Impact Really Mean?

I’ve been thinking about this for a minute. What does it really mean to “make an impact” at work? Let’s dive in.

The Hidden Superpower of Program Managers: Emotional Intelligence

In my 12+ years of project & program management, I’ve learned that relationships are by far the most important part of the job.

Accountability Without Shame

Why Owning Mistakes is a Power Move

For more personal writing on parenthood, life, and the messy stuff inbetween, I'm over on Substack.